Shipping Policy

This document sets out the shipping policy that applies to customers that make a purchase at [gemmafurbankart.com]. If you have any questions, please contact us via email: gemma.furbank.art@gmail.com

Shipping Options & Delivery Costs

Free Shipping, We offer free 5 to 7 days free shipping on all domestic orders. Please contact us for international shipping before placing you order.

Prints will be delivered in a cardboard tube. Tracking will be provided once the item has been sent.

Order Processing Time

All orders are printed by ourselves. We aim to have your item processed and delivered within 5 to 7 days. International deliveries will take longer.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.

International Orders

Free shipping is uk only. Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.

Tracking Your Order Once your order has been dispatched,

we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns,

Refunds, and Exchanges We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes. https://gemmafurbankart.com/refund-policy